Shipping & Order Fulfillment Policy

At LC Creations LLC, many of our products are custom-made or personalized especially for you. We take pride in giving each order the time and attention it deserves. Please review the information below before placing your order.

Processing & Production Time

Most custom and personalized orders require approximately 10–14 business days for production after all required personalization information and/or design approval has been received.

Business days are Monday through Friday and do not include weekends or holidays.

Production time is separate from shipping/transit time.

Some products may have a different turnaround time due to the type of product, quantity ordered, availability of materials, or use of a production partner. When a product listing provides a different turnaround time, the timeframe stated on that product listing will apply.

Design Proofs & Customer Approval

Some personalized products require a digital design proof before production begins.

When a proof is required, production may not begin until the customer has reviewed and approved the design. Delays in responding to proof requests may delay production and the estimated completion or delivery date.

Please carefully review all names, dates, numbers, spelling, photos, colors, and other personalization details before approving your proof.

Once a design has been approved and production has begun, changes may not be possible.

Shipping Time

Shipping time begins after production is complete.

Shipping estimates shown at checkout or provided by the shipping carrier are estimated transit times and do not include LC Creations LLC's production time.

Once your order ships, tracking information will be provided when available.

Carrier delivery dates are estimates and are not guaranteed by LC Creations LLC.

Event Dates & Time-Sensitive Orders

If your order is needed for a birthday, graduation, memorial, sporting event, church event, celebration, or other specific date, please order as early as possible.

Providing an event date helps us understand your requested timeline but does not guarantee delivery by that date unless LC Creations LLC has specifically confirmed the deadline with you.

Orders placed too close to an event date may not be accepted or may require rush service when available.

Rush Orders

LC Creations LLC does not currently offer rush production.

Please place time-sensitive orders well in advance and allow for the full production timeframe plus shipping/transit time when applicable. Providing an event date does not shorten the standard production timeframe or guarantee completion or delivery by that date.

Please contact us before placing an order that requires expedited production.

Local Pickup

Local pickup may be available for eligible orders when offered at checkout.

Customers will be notified when their order is ready for pickup. Please wait until you receive confirmation that your order is ready before arriving.

The estimated pickup time displayed by the website does not override the production timeframe stated on a custom or personalized product listing.

Shipping Delays

Once a package has been accepted by the shipping carrier, transit and delivery are handled by the carrier.

LC Creations LLC is not responsible for carrier delays caused by weather, holidays, service interruptions, incorrect routing, or other circumstances outside our control.

If tracking indicates a delivery problem, please contact the carrier using your tracking information. You may also contact LC Creations LLC if documentation or order information is needed to assist with a carrier claim.

Lost, Stolen, or Misdelivered Packages

LC Creations LLC is not responsible for packages that are lost, stolen, or misdelivered after tracking confirms delivery to the shipping address provided with the order.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package appears to be lost while in transit, please contact us so we can review the tracking information and determine the appropriate next steps.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us as soon as possible at info@lccreations79.com.

We will make reasonable efforts to update the address before shipment, but address changes cannot be guaranteed once an order has entered the shipping process.

Customers may be responsible for additional shipping costs if an order must be reshipped because an incorrect or incomplete address was provided.

Damaged Orders

If your order arrives damaged, please contact info@lccreations79.com as soon as possible and include:

• Your order number
• A description of the issue
• Clear photos of the damaged item
• Photos of the shipping packaging when applicable

Please keep the damaged product and packaging until the issue has been reviewed.

Damage claims will be evaluated individually to determine the appropriate resolution.

Handmade & Custom Product Variations

Many LC Creations LLC products are handmade, customized, sublimated, printed, assembled, or otherwise produced individually.

Because of this, slight variations in color, placement, pattern, sizing, or appearance may occur. Colors displayed on a phone, tablet, or computer screen may also vary slightly from the finished product.

Minor variations that are normal to the handmade or custom-production process are not considered defects.

Orders Containing Multiple Products

Orders containing multiple products may occasionally arrive in separate shipments, particularly when different production methods or production partners are involved.

When available, tracking information will be provided for each shipment.

Questions About Your Order

If you have questions regarding production, shipping, pickup, or an existing order, please contact:

LC Creations LLC
Email: info@lccreations79.com

Please include your order number when contacting us about an existing order.